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Shipping

How many days does it take to get my order? (Domestic)

Please allow 48 hours for us to prepare your order and 5-7 business days for shipping. Please note that if you place a custom or fine jewelry order it can take 2-4 weeks to prepare your order as each piece is handmade just for you!

How many days does it take to get my order? (International)

Please allow 48 hours for us to prepare your order and 5-7 business days for shipping. Please note that if you place a custom or fine jewelry order it can take up to 4-6 weeks to prepare your order as each piece is handmade just for you!*Internationa

Do you ship internationally?

Yes, we do ship internationally! To view the full list of countries that we ship to, click here. *Please note that duties and taxes are NOT included in the international shipping cost

Who do I contact if I haven’t received my order even though my tracking information says it was delivered?

We ship our items to you via DHL/USPS. If there seems to be a problem with your order being delivered to you or you think it’s lost, DHL and USPS are your first line of contact. Due to COVID 19 both carriers are having tracking and shipping delays. P

The shipping carrier lost my package. Can I get my item replaced?

In the event that USPS, DHL, FedEx or UPS misplaces or loses your order, we are happy to send a replacement—unless your order contained fine jewelry. For all missing fine jewelry orders, we will conduct an investigation with the shipping service to d